Raja89 Terms and Conditions – Complete Platform User Guide

These Terms and Conditions constitute a legally binding agreement between you ("User") and Raja89 ("Platform", "we", "company"). This document governs your use of all services, features and content provided through the raja89 website and our official mobile app.

Continued use of the platform — including simply browsing this site, making deposits, placing bets, or using any interactive features — constitutes full acceptance of all terms stated here. This acceptance takes effect from the first date you access the platform.

Raja89 reserves the right to update or amend these terms at any time. Any amendments take effect immediately upon publication on this website. It is the user's responsibility to review the terms periodically to ensure continued compliance with the latest version.

To register and use the raja89 service, you must meet all of the following eligibility criteria:

• Aged at least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any jurisdiction that prohibits the use of online gambling platforms.
• Has never been deactivated or banned from the raja89 platform previously for a terms violation.
• Registering only for yourself and not on behalf of any third party.

Each user is only permitted to hold one active account at raja89. Registering multiple accounts using the same or different names, email addresses, phone numbers, IP addresses or payment details is strictly prohibited and may result in the closure of all associated accounts.

You are fully responsible for:

• Ensuring all information provided during registration is accurate, complete, and up to date.
• Keeping your account password confidential at all times.
• Notifying raja89 immediately if you suspect any unauthorised access to your account.
• All activity that occurs under your account, whether carried out by you or any other party with or without your knowledge.

Raja89 implements a strict Know Your Customer (KYC) process to verify the identity of all users. Required documents may include a national ID card, passport or other recognised official documents. This verification process is mandatory before your first withdrawal is processed.

Raja89 supports a variety of popular payment methods in Malaysia including FPX, Touch 'n Go eWallet, GrabPay and local bank transfers. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit:

• The minimum deposit is RM 30 for all available payment methods.
• Deposits via FPX and e-wallets are typically credited to your account within five minutes.
• Raja89 does not charge any processing fees for deposits. However, your bank may apply its own charges.
• Deposited funds must be used for wagering purposes and may not be immediately withdrawn without any gaming activity.

Withdrawal:

• The minimum withdrawal is RM 50 per request.
• Withdrawals are processed within three business hours after KYC verification is complete.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as the raja89 account holder.
• Raja89 reserves the right to request additional documents before approving a withdrawal for fraud prevention purposes.

Raja89 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, seasonal promotions and a loyalty programme. Each promotion is subject to specific terms stated on the respective promotions page.

General terms applicable to all raja89 bonuses:

• Rollover Requirement: Bonuses are generally subject to rollover requirements of between 5x and 30x depending on the promotion type. Rollover conditions are clearly stated on each promotion page.
• Validity Period: All bonuses have a set validity period. Bonuses not used within the validity period will be automatically forfeited.
• Betting Limit: While meeting bonus rollover requirements, a maximum bet limit per round or game may be applied to prevent abuse.
• Eligible Games: Not all games contribute equally toward rollover requirements. Certain games may be excluded or carry a different contribution percentage.
• Each user is only eligible to claim each promotion once unless otherwise stated.
• Raja89 reserves the right to void bonuses and associated winnings if a user is found to be abusing the promotions system.

All bets placed at raja89 are subject to their respective game rules. Confirmed bets cannot be cancelled by the user except under certain circumstances, such as the cancellation of a sports event or a technical disruption confirmed by raja89.

• A bet is considered valid once the raja89 system has confirmed it and the betting time limit has not expired.
• For sports betting, wagers on events that are cancelled or postponed for more than 24 hours will be fully refunded to the user's account.
• Wins are automatically credited to the user's account once the official result is confirmed.
• Raja89 is not liable for any losses resulting from internet disruptions on the user's end during active betting.
• In the event of a technical error on the platform that affects game results, raja89 reserves the right to void or adjust the relevant bets following an internal review.

Raja89 users are required to interact with the platform and other users in a respectful and responsible manner. The following actions are strictly prohibited and may result in account suspension or closure without notice:

• Using automated software, bots, scripts, or any other technology to manipulate games or the betting system.
• Colluding with other players to gain an unfair advantage in table games or poker.
• Spreading false, misleading, or reputation-damaging information about raja89 on any platform.
• Conducting transactions linked to money laundering or illegal financing activities.
• Attempting to exploit any bugs or technical vulnerabilities in the raja89 system for personal gain.
• Using another person's payment information or identity without their consent.

Raja89 reserves the right to suspend or close any user account without prior notice in the following situations:

• Violation of any part of these terms and conditions.
• Confirmation that the user is under 18 years of age.
• Suspected activity related to fraud, money laundering, or system abuse.
• Requests from relevant authorities.
• Users operating multiple accounts.

Users may also close their own account at any time by contacting the raja89 customer support team. Valid balances will be returned once the identity verification process is complete, provided no outstanding bonus rollover requirements remain.

If an account is closed due to a terms violation, raja89 reserves the right to hold the account balance while an internal investigation is conducted. raja89's decision in such matters is final.

Raja89 provides its gaming and betting platform on an "as-is" basis. While we always strive to keep the platform running without interruption, we cannot guarantee that the service will always be free from technical errors, outages or delays.

• Raja89 is not liable for any losses arising from service outages, system failures or internet connectivity issues beyond our control.
• Information provided on the platform is for entertainment purposes only and should not be considered financial advice or a guarantee of winnings.
• Users acknowledge that betting involves financial risk and that they are solely responsible for all betting decisions made.
• The maximum total liability of raja89 to any user under any circumstances is limited to the amount deposited by that user in the 30 days prior to the claim arising.

Raja89 is committed to responsible gaming practices and provides a range of tools to help users manage their gaming habits. The following tools are available to all registered users:

• Deposit Limit: Set daily, weekly or monthly limits on the amount you can deposit.
• Loss Limit: Cap the maximum loss amount within a defined period.
• Session Time Limit: Set a time limit for each gaming session.
• Temporary Self-Exclusion: Self-suspend your account for a set period if you feel you need a break.
• Permanent Self-Exclusion: Permanently close your account if you feel that gambling is having a negative impact on you.

If you are concerned about your gambling habits or those of someone you know, please visit the Responsible Gaming us to find out more and access support resources.

Raja89 reserves the right to modify, update or replace any part of these terms and conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this website.

For material amendments that significantly affect user rights, raja89 will endeavour to provide notice via registered email or in-app notification at least seven days before the amendment takes effect. Continued use of the platform after the amendment effective date constitutes acceptance of the amended terms.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operations of the raja89 platform. Any dispute arising in connection with these terms or use of the platform will first be sought to be resolved through negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute may be referred to arbitration or a competent court under the relevant jurisdiction. Users hereby agree to submit to this dispute resolution process.

If any provision in these terms is found to be invalid or unenforceable, that provision will be set aside and the remaining provisions will continue in full force.