Your privacy is our priority. This document explains in detail how raja89 collects, uses, stores, and protects your personal information as a user of our platform.
Six core principles that shape our approach to user information security and privacy.
All data transmitted between your device and raja89's servers is encrypted using 256-bit SSL standards. No one can read your information while it is in transit.
Personal data is stored on servers protected by multiple layers of access controls. Only authorized staff with a legitimate need are permitted to access user records.
The raja89 identity verification process uses secure KYC procedures. Documents collected are used solely for verification purposes and are not shared without your consent.
You have the right to access, correct, and request deletion of your personal data at any time. raja89 makes this process easy through our customer support team.
Raja89 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes without your explicit consent.
If any security incident involving your data occurs, raja89 will notify affected users within the stipulated timeframe without delay.
raja89's Commitment: We treat the protection of your personal data as a non-negotiable responsibility. This Privacy Policy is written in clear, plain language so you know exactly what happens with your information.
Raja89 ("we", "Platform") takes seriously our responsibility to protect the personal information of every user who uses our services. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you use the raja89 website or our mobile app.
By registering or continuing to use the raja89 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us if you have any questions.
This policy applies to all raja89 users in Malaysia and covers all services we offer, including sports betting, online casino games, fish shooting, bingo, and all related platform features.
Raja89 collects various types of information depending on how you interact with our platform. Below are the main categories of information we collect:
Information You Provide Directly:
Information Collected Automatically:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC verification, fraud prevention | For the duration of the active account + 5 years |
| Financial Data | Payment processing, auditing | 7 years (legal compliance) |
| Technical Data | Security, platform improvements | 90 days |
| Betting History | Responsible gaming, support | For the duration of the active account + 2 years |
| Communication Data | Customer support records | 3 years |
Every piece of information we collect is used for a clear and legitimate purpose. Raja89 uses your personal data for the following purposes:
Raja89 does not use your data to make automated decisions that have significant legal effects on you without human involvement in the evaluation process.
Raja89 does not sell or trade your personal data. However, there are limited situations where we may share your information with carefully selected third parties:
All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for specific agreed purposes and may not use it for their own benefit.
Raja89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the core functionality of the raja89 platform.
Raja89 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
While we take all reasonable precautions, no system is completely immune to cyber threats. You also play an important role — never share your account password with anyone and make sure you log out after every session, especially on shared devices.
As a raja89 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you in a human-readable format.
If any of your information is inaccurate or outdated, you may request that we correct it promptly.
You may request deletion of your personal data, subject to applicable legal data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may ask us to restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact the raja89 customer support team. We will respond to your request within 30 business days.
Raja89 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. Retention periods vary by data type as specified in the table in section 02.
When your data is no longer needed, we will securely delete or anonymize it using methods that ensure it cannot be recovered. For accounts inactive for more than 24 consecutive months, we will send you a notification before taking any action regarding data retention.
Please note that certain data may need to be retained for a longer period to fulfil legal obligations or to protect the legitimate interests of raja89 in ongoing dispute cases.
The raja89 platform is intended for adult users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that we have collected data from someone under 18 years of age without proper age verification, we will immediately take the following steps:
If you believe a minor has registered on our platform, please contact our support team immediately so we can take the appropriate action.
Raja89 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. Whenever we make significant changes, we will:
Continued use of the raja89 platform after the effective date of any policy amendment will be considered your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the raja89 Data Protection Officer through the following channels:
For requests related to exercising your privacy rights, please include your account number and a copy of your identification document to facilitate the identity verification process before we proceed with your request.